Printer Setup & Support

  • ​​​On-Site: Hourly
  • Printer setup & troubleshooting with supported wired/wireless devices.
  • On-site service only.

Wireless Networking

  • On-Site: Hourly
  • Setup, configuration or troubleshooting of wireless network, site check and hardware consulting.
  • On-site service only.

Fault Diagnostics: $40.00 Flat-Rate

  • Diagnostic charge for all computer-related issues.
  • This is required to diagnose and assess issues with the computer prior to a quote being generated.
  • The charge is waived if services are agreed to be completed.​

Email Setup & Support

  • ​​​​On-Site/Remote: Hourly
  • Email setup and troubleshooting for most email programs available.
  • Remote support or on-site service.

Computer Setup & Customisation

  • In-Shop: $120.00Flat-Rate
  • ​​​​On-Site: Hourly
  • New computer setup and configuration, windows updates, personalised settings, antivirus install and wired/wireless printer setup.
  • On-site or In-Shop.​

Standard Service Rates

Data Transfer & Backup

  • In-Shop: Starting at $75.00 Flat-Rate
  • ​On-Site: Hourly
  • Transfer/backup user data from a healthy hard drive (with no bad sectors) to another hard drive/PC.
  • On-site or In-Shop.​

Emsisoft Anti-Malware Protection Software

  • Subscription: Starting at$50.00 /year
  • Complete PC protection that actually works.
  • Protecting you from Ransomware, Bots/Backdoors, Banking Trojans, and PUPs.
  • 4 proven protection layers to block online threats on all levels​.
  • In-Shop, On-site, or Remote.

​Computer Maintenance & Cleaning

Health Check & Optimisation (Advanced)

  • In-Shop: $80.00Flat-Rate
  • Maintenance for machines that have not had service in a long period of time, or have been exposed to a virus, malware or other form of security breach.
  • In-Shop Service Only.

Parental Control & Internet Content Filtering

  • On-Site: Hourly
  • Setup/configuration of network wide internet content filtering and parental controls.
  • On-site service only.​​

Tech Consulting

  • On-Site: Hourly
  • In home or in office tech consulting. 
  • Considering changing things up? We'll assist you with what you need to get for hardware, software and peripherals.
  • On-site service only.

Tech Services & OS Support

Remote Support Rate: $30.00/½ hour

  • Our remote support rate billed in 15 minute increments.
  • Ideal for quick fixes that are software related.
  • Minimum ½ hour charge. 15 minute increments thereafter.
  • This service is for active registered clients only.

Health Check & Optimisation (Standard)

  • In-Shop: $60.00Flat-Rate​
  • On-Site: Hourly
  • Computer maintenance for regularly maintained machines. Usually recommended every 6 months.
  • On-site, remote support, or In-Shop.

Virus / Malware Removal & Optimisation

  • In-Shop: $120.00Flat-Rate
  • Removal of viruses, malware, spyware, and other forms of malicious programs from the computer.
  • Includes our advanced ​maintenance service.
  • In-Shop Service Only.

One on One Training

  • On-Site:Hourly
  • Students/Seniors:$40.00/hour
  • Wanting to learn something new about your computer, device or software? Windows, macOS, iOS, Android and MS Office training is available.
  • On-site service only.

On-Site Labour Rate: $60.00/hour

  • Our on-site hourly rate for all services.
  • Diagnostics ($40.00) waived with service.
  • 1 hour minimum, ½ hour increments thereafter.
  • Trip charge applies if 10km outside service area. See FAQ for details.​

Data Management & Recovery

Computer Security & Antivirus Solutions

Secure Format

  • ​In-Shop: $40.00 Flat-Rate
  • The secure removal of data from your hard disk drives, USB sticks, and SSD's. 
  • Mainly used if you are selling or disposing of your computer's media storage.
  • In-Shop Service Only.

​We ONLY use legal software. We will not install or reinstall unlicensed software. All on-site and pick-up service calls are by appointment only. Please see our FAQ and Contact Hours prior to requesting support.

Call or Text: 705.768.8399

Data Recovery

  • ​In-Shop: $80.00 - $150.00
  • Off-Site Recovery Centre: Variable
  • Data recovery for erased/formatted or damaged hard disk drives. No recovery, no charge.
  • In-Shop Service Only.

Residential Tech Services

Simple Solutions for Your Home & Home Office Computers.

In-Shop Labour Rate: Variable Flat-Rate

  • Drop-off rates for general flat-rate services.
  • Diagnostics ($40.00) waived with service.
  • Custom Flat-Rates can be assigned to custom issues.

Mon - Fri: 9am - 6pm | Sat: 10am - 4pm

PC Maintenance, Training & Consulting Services in The Kawarthas.